cancellation/refund policy
Our Commitment to Your Satisfaction
We are dedicated to providing exceptional credit repair services to assist you in achieving your financial goals.
Our team works diligently to address inaccuracies on your credit report and guide you toward improved credit health.​
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Satisfaction Guarantee
Your satisfaction is our priority. If, after 60 days of active participation in our program, you are not satisfied with our services, we will extend your service for up to an additional 60 days at no extra cost. This extension allows us to continue working on your behalf to achieve the desired results.​
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Cancellation Policy
We understand that circumstances can change. You have the flexibility to cancel our services at any time without any penalties. To initiate cancellation, please contact our Customer Support team via phone, email, or live chat. Our representatives will assist you promptly to process your request.​
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Refund Policy
Please note that while we offer service extensions under our satisfaction guarantee, we do not provide refunds for services already rendered. Our fees cover the work performed on your behalf, including credit report analysis, dispute submissions, and ongoing support. As these services are provided continuously, all payments made for services rendered are non-refundable.​
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Contact Us
If you have any questions or require further assistance, please reach out to our Customer Support team:​
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Phone: 219-271-6575
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Email: info@theparadigmregroup.com
We are committed to supporting you on your journey to better credit and are here to help with any concerns you may have.​